Terms and Conditions

Welcome to TailGrub. These Terms and Conditions outline the rules and regulations for using our website, https://tailgrub.com, and purchasing products from our store. By accessing our site and placing an order, you agree to comply with these terms. Please read them carefully before making a purchase.

1. Business Information

TailGrub is located at 2905 Elgin St, Houston, Texas. For support, you can reach us by email at Sales@tailgrub.com or by phone at (323) 538-5197.

2. Use of Our Website

You agree to use our website for lawful purposes only. You must not misuse our website, attempt to gain unauthorized access, or interfere with its functionality.

3. Orders and Payments

By placing an order, you agree that:

  • You are at least 18 years old or have parental consent.
  • All information you provide is accurate and complete.
  • Payment is required in full at the time of purchase.
  • We accept major payment methods including Visa, MasterCard, and PayPal.

4. Shipping and Delivery

Orders are processed within 1–2 business days. Delivery times vary depending on your location. For full details, please review our Shipping Policy.

5. Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with a product, you may request a return or refund under certain conditions. For complete details, please review our Return and Refund Policy.

6. Product Information

We make every effort to display product descriptions, pricing, and availability as accurately as possible. TailGrub reserves the right to correct errors, update information, or cancel orders if inaccurate details are found.

7. Liability

TailGrub is not liable for any damages arising from the use of our products or website, except as required by law. Always follow product instructions and consult your veterinarian before changing your pet’s diet.

8. Privacy

Your privacy is important to us. Please read our Privacy Policy to understand how we collect, use, and protect your personal data.

9. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes will be subject to the jurisdiction of Texas courts.

10. Changes to These Terms

We may update these Terms and Conditions from time to time. Updates will be posted on this page with the date of the latest revision. It is your responsibility to review these terms regularly.

TailGrub
2905 Elgin St, Houston, Texas
Phone: (323) 538-5197
Email: Sales@tailgrub.com

For more information, please visit our Shop or contact our Customer Support team.